Return and Refund Policy

  1. General Terms and Definitions

Interpretation

All capitalized terms in this document are defined as specified herein, regardless of whether they appear in singular or plural form.

Definitions

  • Company: Refers to FlamingoCarCarePK, headquartered at Plaza  Street, Karachi, Pakistan.
  • Products: Automotive accessories available for purchase through our platform.
  • Order: A request submitted by you to purchase Products from us.
  • Service: The website and associated services provided by FlamingoCarCarePK.
  • Website: The official platform of FlamingoCarCarePK, accessible at www.FlamingoCarCarePK.com.
  • Customer (You): Any individual, entity, or organization accessing our Website or utilizing our services to procure Products.
  1. Order Cancellation Policy

Cancellation Rights

You are entitled to cancel your Order within 7 days of receipt without providing any justification.

Cancellation Timeline

  • The cancellation period commences the day you, or an authorized recipient, take possession of the Product.

How to Cancel Your Order

To initiate a cancellation, communicate your decision clearly via:

  • Email: support@flamingocarcarepk.com
  • Phone: +92  000 1112223

Refund Processing

Refunds will be processed within 14 days of receiving the returned Product, using the same payment method as the original transaction. No additional charges will apply.

  1. Return Policy and Conditions

Eligibility for Returns

To qualify for a return, the following conditions must be met:

  • The Product must have been purchased within the last 7 days.
  • The Product must remain unused and be returned in its original packaging.

Non-Returnable Items

Certain items are excluded from our return policy, including:

  • Customized Products tailored to specific requirements.
  • Perishable items or Products with an expiration date.
  • Unsealed items unsuitable for return due to hygiene concerns.
  • Items irreversibly combined with other Products post-delivery.

FlamingoCarCarePK reserves the right to decline returns that fail to meet these criteria.

  1. Refund Policy
  • Refunds are applicable only to regular-priced items.
  • Sale or discounted items are non-refundable unless otherwise mandated by applicable law.
  1. Instructions for Returns

Return Shipping Responsibility

Customers bear the cost and risk of returning Products. Items should be sent to:

FlamingoCarCarePK
Plaza  Street, Karachi, Pakistan

We strongly advise using a reliable courier service with tracking and insurance. We are not liable for Products lost or damaged during transit. Refunds will only be processed upon receipt of the returned Product or valid proof of delivery.