Shipping policy

Shipping & Returns Policy – FlamingoCarCarePK.com

Shipping Policy

1. Delivery Time:

   • Orders are typically processed and delivered within 7–10 business days after payment confirmation.

   • Delivery times may vary depending on your location and any unforeseen circumstances (e.g., public holidays, weather delays).

2. Shipping Areas:

   • We currently ship across Pakistan. Please ensure your address is correct and complete to avoid delivery delays.

3. Order Tracking:

   • Once your order is dispatched, you will receive a tracking number (if applicable) via email/SMS to monitor your shipment.

4. Shipping Charges:

   • Shipping fees (if any) will be displayed at checkout. Free shipping may apply for certain promotions.

5. Undelivered/Returned Orders:

   • If a package is returned due to an incorrect address or failure to accept delivery, customers may be responsible for reshipping costs.

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Returns & Refunds Policy

1. Eligibility for Returns/Refunds:

   • You may request a return/refund within 10 days of receiving your order.

   • Products must be unused, in original packaging, and in resalable condition.

2. Refund Processing:

   • Refunds will be issued to the original payment method within 5–7 business days after we receive and inspect the returned item.

   • Shipping fees (if any) are non-refundable unless the return is due to our error (e.g., wrong/damaged item).

3. Damaged/Defective Items:

   • If you receive a damaged or incorrect product, notify us within 48 hours of delivery with photos for a replacement or refund.